Showing posts with label Technical problems. Show all posts
Showing posts with label Technical problems. Show all posts

Friday, September 11, 2009

NMCSD Full-Text links in Google Scholar working again

SFX NMCSD Full-Text links in Google Scholar are working again. To be able to link to NMCSD resources in Google Scholar, select as the name of the institution NMCSD and then save your selection under Preferences.

Thank you,

Your Library

Thursday, September 10, 2009

NMCSD Full-text links in Google Scholar not working

Due to an SFX malfuction NMCSD Full-Text links do not display properly in Google Scholar.
SFX is working on the problem and it should be resolved in a week.

Thank you for you understanding,

Your Library

Wednesday, July 29, 2009

NMCSD Full-Text links in Google Scholar working again

SFX NMCSD Full-Text links in Google Scholar are working again. To be able to link to NMCSD resources in Google Scholar, select as the name of the institution NMCSD and then save your selection under Preferences.

Thank you,

Your Library

Monday, July 27, 2009

ILL and Ask a Librarian forms now working

The ILL and Ask a Librarian forms are working again.

Thank you for your patience,

Your Library

Wednesday, July 22, 2009

NEJM via Athens is working again

The access problem with New England Journal of Medicine via Athens has been resolved.

Thank you for your patience,

Your Library

Tuesday, July 21, 2009

NMCSD Full-Text links in Google Scholar not displaying properly

Due to an SFX malfuction NMCSD Full-Text links do not display properly in Google Scholar.
SFX is working on the problem and it should be resolved in a week.

Thank you for you understanding,

Your Library

ILL and Ask a Librarian forms not working

Due to changed security parameters of the Navy computer network the Interlibrary Document Request Form and the Ask a Librarian Forms are currently working. Any requests that you submit using these forms won't be delivered to the library. ITMD is working on resolving this situation. In the meantime please requests documents by e-mailing library@med.navy.mil.

Thank you for your understanding,

Your Library

NEJM temporarily not available via Athens

The New England Journal of Medicine is temporarily not available remotely via Athens.
NEJM and Athens are trying to resolve this issue. If you need any articles please submit requests library@med.navy.mil.
Thank you for you understanding.

Your Library

Tuesday, April 7, 2009

StatRef via Athens is working

The publisher was able to resolve the access issue and StatRef via Athens is working again.
Thank you for your understanding,

Your Library

Thursday, April 2, 2009

PubMed linking is working again

PubMed linking is working again.

Thank you for you understanding,

Your library

Monday, March 30, 2009

PubMed linking not working

PubMed linking to NMCSD resources is not working right now and they are looking into this problem. In the meantime please use Medline via Ovid or e-mail your article requests to library@med.navy.mil

Thank you

Your Library

Friday, March 27, 2009

Health & Management dbase working again

Health & Management database isworking again.

Health and Management Database not working

Health and Management Database is currently not working. The vendor is working on the problem.

Thank you for your understanding,

Your Library

Tuesday, March 24, 2009

Library Website and Catalog back up

The library website and catalog are back up again.

Thank you for your understanding.

Your library

Wednesday, March 18, 2009

Library Website and Catalog down 3/23-3/24

Due to an upgrade of the library automated system the library Website and online catalog will be down 3/23-3/24. We are expecting to have full access again late Tuesday or early Wednesday.
During the down time please use Library Services Sharepoint site for hospital access and MyAthens http://www.athensams.net/ for remote access.

Thank you for your understanding,

Library Staff

Tuesday, February 24, 2009

Stat!Ref access problems

Due to technical changes to Stat!Ref setup its users may experience temporary access problems.
In-hospital access should be back to normal, so please contact the library@med.navy.mil to report any technical issues you may encounter.
Athens access is NOT working at the moment and technical support is working on this problem.
Thank you for your cooperation,

Your Library

Monday, December 1, 2008

New England Journal of Medicine Access Problem

Remote access to New England Journal of Medicine via Athens is experiencing technical difficulties. Athens and NEJM are working on resolving the issue. Updates will be posted as they become available. If you need articles urgently, please e-mail library@med.navy.mil

Wednesday, July 23, 2008

Library Catalog Voyager currently not available

We are experiencing technical problems with our library catalog (Voyager)and are working with the catalog vendor to remedy the situation.
Thank you for your understanding,
Your library

Tuesday, July 1, 2008

Blackwell-Wiley Update

Blackwell Synergy Journals have moved to Wiley InterScience


As of Monday, June 30, 2008, 1.6 million Blackwell journal articles—including full-text HTML and PDF versions of articles from current issues, backfiles, and issues published online before print—are available through Wiley InterScience. Blackwell Synergy is no longer online.

We are working hard to ensure a smooth transition for all customers and users, and thank you for your patience during this time of change. Following is a list of the known issues which we are working on as a top priority:

* OpenURL links — These are currently not redirecting at the journal level but instead default to the Wiley InterScience homepage. We expect this to be resolved within a few days.
* Athens authentication — We are working on resolving this.
* Access to some subscribed titles is not set up — Submit your request to our Customer Services team here: interscience.wiley.com/support
* Missing content — see below for the list of content which we are still working on uploading onto Wiley InterScience.
* DOIs — if these do not resolve correctly to the appropriate article, it may be because we have not yet loaded that article.

Wiley-Blackwell

Wednesday, June 25, 2008

Limited Blackwell-Wiley journal access 6/27-6/30

Content from both Blackwell Synergy and Wiley InterScience may be unavailable from Friday, 27 June through Monday, 30 June 2008 while the publishers transition data to the Wiley InterScience platform.